Privacy Policy

What we collect

• Account login data: username and password credential. No email address is required.
• Story data: setup text, world state, characters, and turn history.
• Support email: if you contact support, your email address and message are handled through email.
• Usage and billing records: credit usage, AI-call costs, payment status, and operational logs needed to run the service.
• Login cookie: a first-party cookie keeps you signed in. We do not use advertising cookies.

AI and payment processing

Story content is sent to OpenRouter under a Zero Data Retention policy; it is not used to train AI models. Credit purchases are processed by Polar as Merchant of Record. We receive payment confirmation, not card details.

What we do not do

We do not sell your data, use your story content to train AI models, or run ad tracking.

Retention and requests

Account data and stories are kept until you delete your account from Settings. Users may request access, correction, or deletion by emailing [email protected].

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Terms of Service

By creating an account or using SimFic, you agree to these terms. SimFic is based in Canada.

Acceptable use

You may use SimFic only for lawful purposes. You may not abuse the quota system, scrape the service, share your account credentials, or use SimFic in a way that violates applicable law.

SimFic supports mature fiction, including dark, violent, horrific, and otherwise difficult themes when they serve the story. Explicit NSFW, sexual, or erotic content is not permitted. Non-graphic romance, intimacy, implication, aftermath, and fade-to-black are allowed.

Prohibited content

The following may result in immediate account termination without refund:

• Explicit NSFW, sexual, or erotic content.
• Sexual content involving minors.
• Non-consensual scenarios presented approvingly.
• Roleplaying as, impersonating, or simulating private interactions with real identifiable people, living or dead, including public figures.
• Content that defames or facilitates harm against real individuals.
• Content that reproduces, continues, or closely imitates copyrighted or access-restricted works. General themes, genres, archetypes, and high-level references are allowed.
• Content that instructs or facilitates real-world illegal acts.

AI output

Story content is AI-generated fiction. You are responsible for what you submit. Generated content is not advice, and SimFic is not liable for decisions made from it.

Billing and termination

Every account receives starting credit; additional credit is purchased through Polar. We may suspend or terminate accounts that violate these terms at our discretion, without refund of remaining credit.

No warranty

SimFic is provided as-is, without warranty of any kind. It may be modified, suspended, or shut down at any time.

Governing law and changes

These terms are governed by the laws of Canada. Material changes are reflected in the last-updated date above; continued use means acceptance.

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Refund Policy

Credits used to generate story content are non-refundable. Complimentary starting credit cannot be redeemed for cash.

If you purchased credits and have not used any, you may request a full refund within 14 days by emailing [email protected] with your username and Polar order reference.

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Contact

Email [email protected] for bug reports, feature ideas, billing questions, refund requests, and privacy requests. Do not send passwords or other secrets by email.